Let’s get troubleshooting! How To Clear Printer Queue For Windowsīefore you turn your attention to the printer queue, check for other printer problems first, such as paper jams, lack of paper, low ink, low toner, or perhaps your device just needs a good ‘ole restart. In this article, we’ll share step-by-step instructions and different methods to clear the printer queue for both Windows and Mac OS. If you’ve been incessantly Googling correct ways on how to clear a printer’s queue, you have landed on the right page. Luckily, this issue can be resolved fairly quickly. The odds are you’ll completely forget about it, and only remember when you try to produce a new file but end up with the initial print job that lagged. Typically, when the device gets switched off or disconnected while it’s printing a document, the print job gets corrupted and stuck in the queue. The most typical one is a printer queue issue. Thank you for posting in the HP Support Forum.There are multiple reasons why a print job is not coming out of your printer. Thank you for posting in the HP Support Forum. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,įollowed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, Let me know how it goes for further assistance. Please follow the steps suggested in the guided troubleshooter - Click hereįor more details, please follow all the steps suggested in the support document for - HP Printers - Print Jobs Stuck in Print Queue (Windows) - Click here Please use this link to help you with that information: This tool can diagnose and fix many printing and printer software related issues. If you’re running Windows, I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. * Now insert the ink cartridges and then try to print a test document and check if it works. * Turn on the printer and wait till warm-up period finishes and the printer is idle. * Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. * Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. * With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove all the ink cartridges and then try to perform a Hard reset on the printer. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. Don't worry, though, as I have a few steps which should help to resolve the issue. I understand you are having printing issues on your HP OfficeJet 4630. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. It is a great place to find the help you need, from other users, HP experts, and other support personnel.
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